Warranty

100 days to try Cabn. 2 years of cover for manufacturing defects. Your return period and warranty protect you in different ways. Here is exactly how each works.

Your first 100 days: try it and decide

You have 100 days from delivery to request a return. Open Cabn and use it on flights or at home. If you change your mind or decide it is not for you, return it for a full refund of the Cabn purchase price. It does not need to be faulty, and sale purchases are included.

A device with a manufacturing defect or damage present when it arrived is also eligible. The return guarantee does not cover damage caused by misuse, accidents, liquid exposure, or alterations after delivery.

Email contact@yourcabn.com with your order number before sending anything back. Once your return is approved, we will provide the return address and instructions. Include the device and supplied accessories, with its original packaging where available. We inspect returns before approving refunds. Approved refunds go to your original payment method within 10 business days; your bank might take longer to post the refund. See our refund policy for the return process.

Your included 2-year limited warranty

Cabn provides this warranty to the original purchaser for 2 years from delivery, based on the carrier's first delivered scan. During the first 100 days, you also have the return guarantee above. After day 100, change-of-mind returns end and manufacturing-defect coverage continues through the remainder of the 2 years.

What is covered

  • Manufacturing defects in materials or workmanship.
  • A device that will not power on or charge under normal use because of a manufacturing defect.

What is outside this warranty

  • Normal wear, cosmetic wear, and gradual battery-capacity loss from ordinary use.
  • Damage caused by misuse, drops, accidents, liquid exposure, or tampering.
  • Damage caused by repairs, modifications, or unsuitable chargers, cables, or accessories. A repair or third-party accessory alone does not cancel coverage for an unrelated manufacturing defect.
  • Loss, theft, or shipping issues. These are handled separately from manufacturing-defect claims.
  • Change of mind or dissatisfaction after the 100-day return period.

How to make a claim

Email contact@yourcabn.com with:

  • Your order number and the email used at checkout.
  • A clear description of the issue and when it started.
  • A short video showing the issue, if it is possible to show it safely.
  • A photo of your Cabn and any identifying label. Keep your packaging where possible, but missing packaging alone does not cancel a valid warranty claim.

We will guide you through simple troubleshooting first. Some claims require the device to be returned for inspection. Contact us before shipping; we will confirm the return instructions and any shipping arrangements that apply.

What happens next

Once we confirm a covered manufacturing defect, we will provide a replacement at no charge. If a suitable replacement is unavailable, we will refund the affected device's purchase price. A replacement continues the original warranty period; it does not restart the 2-year clock. If inspection shows that the issue falls outside this coverage, we will explain why.

The optional Lifetime Warranty is a separate purchase. This page describes the included 2-year warranty. For help with an existing Lifetime Warranty order, email us with your order number.

Your legal rights

This limited warranty gives you specific legal rights. You may also have other rights that vary from state to state or by country. These terms do not remove rights or remedies provided by applicable consumer law.

Warranty provider: Cabn. Contact: contact@yourcabn.com.